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FAQ
Q:
How does an online consultation work?
A: Online consultations are a new concept in
health care that utilize the Internet to improve
patient access to physician care. The patient does
not receive a traditional physical exam by the
physician, but rather completes an online
questionnaire and communicates with the physician
using a secure online communication tool. Although
online consultations will never take the place of
traditional medicine, they do provide a means for
patients to receive treatment for a limited number
of conditions that, in certain circumstances, may
not require a physical exam.
In developing this new Internet medium for the
delivery of health care services, the pharmacy is
committed to meeting and exceeding current
regulations. The online pharmacy only fills
prescriptions from credentialed, certified
physicians that are licensed in the U.S. They are
licensed in all states in which they dispense
medication, and they employ highly qualified
pharmacists to provide you with the highest
standards of pharmaceutical care. All medication is
obtained from a legitimate pharmaceutical wholesaler
or the manufacturer, so you can be sure you are
receiving the same quality medication you would
receive at your neighborhood drug store.
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Q: What happens once I submit my
order?
A: A US licensed physician will review the
information you have submitted and either approve or
decline your request.
If approved, the physician will write the
prescription and send it to the pharmacy where it
will be filled and shipped to you via FedEx priority
overnight. Your prescription will include
information explaining the usage, dose, and
precautionary information for your medication. You
will also receive contact information for the
pharmacist in case you have any questions after you
receive your medication.
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Q: What are your privacy &
security policies of the pharmacy?
A: The pharmacy is dedicated to patient
privacy and security. All information furnished is
legally protected under doctor-patient privilege
laws.
The ordering system uses the latest in Secure
Encryption Technology. All personal and credit card
information is submitted with the highest level of
security and precautions. The system also has
safeguards in place to protect against credit card
fraud. Individuals attempting the fraudulent use of
a credit card will be reported.
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Q: What prescription medications
does the pharmacy dispense?
A:Please view the column to your left to see
the prescription items that the pharmacy sells. They
only fill prescriptions from online consultations,
therefore they carry a very limited number of
medications.
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Q: What are the shipping rates and
policies?
A: Once your order is approved, it will be
forwarded to the pharmacy for fulfillment. Once the
pharmacy has received your prescription, it usually
takes one to two days to fill and ship your
medication.
The pharmacy does not ship to P.O. BOXES.
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Q: Where does the pharmacy deliver?
A: They deliver prescriptions to all U.S.
States with the exception of Missouri and Nevada.
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Q: What is the cancellation policy?
A: You may cancel your order before the
physician approves it. If the order has not yet been
approved by the physician, they will cancel your
order. You cannot cancel an order once the physician
has approved it.
No refunds or exchanges of prescription
medications due to Federal Law. |
